Clément BOYER is currently Assistant Guest Relations Manager at Fairmont Hotels & Resorts Singapore.
"Working for the Accor group and if possible in Asia": this was the ambition of Clément Boyer, Vatelien class of 2015. His job today? Guest Relations Officer at the So Sofitel Bangkok Hotel in Thailand.
In a group like Accor, the Experience & Satisfaction Manager is in charge of monitoring customer satisfaction, compliance with protocols and quality control procedures.
This is the job that Clement Boyer has in the SO Sofitel Hotel in Bangkok, Thailand, where he has worked since February, 2016.
“Checking compliance with over 300 standards, meeting clients at key stages in their stay with us, answering comments on the net, processing questionnaires for our client base,” is all a part of his daily fare. He also shares quality indicators with other managers in the hotel in regularly scheduled meetings.
This student, who attended Vatel in France and in the US, started out with a six-month management internshipin this hotel, as part of the management training program which allows hotel chains to meet new talents.
“My goal was to stay in the group, and if possible, in Asia”. Both goals reached for this golf enthusiast in the capital of Thailand.
A successful recent alumnus in Thailand who helps support and train current students on internship
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“Vatel made me more open-minded and allowed me to meet people who contributed to making me who I am today.”
Aurélie Ponce - Operations manager for the Cheval Blanc Paris Hotel / 2006 Alumnus
VATEL Group, specialized in teaching Hospitality and Tourism Management, is proud to announce the nomination of Karine Sebban-Benzazon as CEO of our Group.
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TV Celebrity Khun Reed visited Vatel Restaurant to interview Asst. Prof. Dr. Sompid Kattiyapikul and film some activities with Chef Yvon and students.
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3rd year students participated at Thailand's 26th International Culinary Cup
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Vatel's partner in Thailand, Silpakorn University awards His Excellency with the prestigious accolade
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More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.
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Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.
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The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.
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Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.
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This last week of November, 339 5th year students competed in English for 1st place on the podium.
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Students intern at digital marketing agencies during Covid-19 to gain important experience and improve their career prospects
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To celebrate the end of Francophonie month, VIPs from French, Luxembourg, Canadian and Swiss Embassies joined the special occasion at Vatel Restaurant
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